PRUhealth Secure Top-Up Plan
Value-added services
to enhance your protection
Medical Green Channel
Medical Green Channel is a one-stop booking service for medical appointments at Medical Green Channel’s selected hospitals in Mainland China. This service offers you:
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Priority booking for outpatient and/or hospitalisation appointment at Medical Green Channel’s selected hospitals in Mainland China
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Dedicated case manager to follow up on your entire service journey
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Escort staff to assist you on the registration process for outpatient and/or hospitalisation service on your treatment day
Find out more about Medical Green Channel
Note: Medical Green Channel does not form part of the plan.
Medical Green Channel is provided by our designated third-party service provider. We maintain sole discretion to change the scope of the service (including the list of Medical Green Channel hospitals) and the service provider from time to time without advance notice. We may also cease and/or suspend the service at our sole discretion.
Treatment Sure
This service offers you:
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Global expert’s second medical opinion
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Medical concierge service for overseas treatment
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Dedicated physician case managers who speak your language and guide you through your entire medical journey to recovery
Find out more about Treatment Sure
Note: Treatment Sure does not form part of the plan.
Treatment Sure is provided by our designated third-party service provider. We maintain sole discretion to change the scope of the service and the service provider from time to time without advance notice. We may also cease and/or suspend the service at our sole discretion.
Other value-added services
SmartAppoint Service
This service enables you to set up an instruction for a designated family member in advance to file and access claims on your behalf if you become mentally incapacitated, providing you with immediate financial relief, just when it matters the most.
Find out more about SmartAppoint Service
Note: SmartAppoint Service does not form part of the plan.
24-hour Worldwide Emergency Assistance Services
This service offers you emergency evacuation and repatriation cover if you suffer from a serious injury or illness overseas.
Find out more about 24-hour Worldwide Emergency Assistance Services
Note: 24-hour Worldwide Emergency Assistance Services do not form part of the plan.
24-hour Worldwide Emergency Assistance Services are provided by our designated third-party service provider. We maintain sole discretion to change the scope of the service and the service provider from time to time without advance notice. We may also cease and/or suspend the service at our sole discretion.
Learn more
Important information
The above mentioned benefits are subject to terms and conditions. For details, please refer to the product brochure.
During the sales process, this document should be read in conjunction with the relevant product brochure. For full terms and conditions, and risk disclosures of the relevant insurance plan, please refer to relevant product brochure and policy document and read carefully.
Notes
PRUhealth secure top-up plan is underwritten by Prudential Hong Kong Limited (“Prudential”). You can always choose to take out this plan as a standalone plan without enrolling with other type(s) of insurance product at the same time, unless such plan is only available as a supplementary benefit which needs to be attached to a basic plan. This document does not contain the full terms and conditions of this plan and is for reference only. It does not represent a contract between Prudential and anyone else. You should read carefully the risk disclosures and key exclusions (if any) contained in this document. For further details and the full terms and conditions of this plan, please ask Prudential for a sample of the policy document.
Prudential has the right to accept or decline any application based on the information provided by the policyholder and/or life assured in the application.
Please cross your cheque and make it payable to “Prudential Hong Kong Limited”.
This document is for distribution in Hong Kong only. It is not an offer to sell or solicitation to buy or provide any insurance product outside Hong Kong. Prudential does not offer or sell any insurance product in any jurisdictions outside Hong Kong where such offering or sale of the insurance product is illegal under the laws of such jurisdictions.