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Form Library

Form Library

In place of downloading the form, you may make application directly at our digital platform with shortened processing and waiting time for some services, providing you with more convenience and ease.

For Life and Health Insurance

Update of Personal Information and Policy Details

I want to…

Form

Digital channel

apply for change of existing premium allocation or switch of existing investment choice(s)

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myPrudential

Demo

 

apply for change of investment details or cessation of premium holiday / resumption of payment

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apply for change of contact details (mobile telephone number, correspondence address, email, etc.)

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myPrudential

Demo

apply for change of personal particulars (ID type / number, nationality, date of birth, name, etc.)

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apply for change of electronic direct payout account

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apply for change of Benefit Protector Option

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myPrudential

apply for change of deletion / reduction of benefit, change medical benefit option, change signature or suppress autopay

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apply for addition of Rider, revival or revision of policy contract

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apply for commencement of premium holiday

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apply for transfer of policy ownership

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appoint or change of contingent owner for juvenile policy

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appoint or change of policyowner for Voluntary Health Insurance Scheme (VHIS) plans

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apply or change for SmartAppoint service

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apply for death benefit settlement option

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declare the loss of policy and apply for reissue

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Opt-out Physical Copy of Statement, Advice and Receipt

 

myPrudential
User Guide

Update of Policy Payment Details

I want to…

Form

Digital channel

submit third party payment declaration of life insurance

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notify Prudential for telegraphic transfer payment and local telegraphic transfer of policy premium

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change payment mode and apply for direct debit authorization of bank account

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myPrudential

Demo

apply for RMB direct debit authorization

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Life and Health Insurance Claim

I want to…

Form

Digital channel

make a claim for life insurance death

Download
Form Sample

 

make a claim for accident

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Form Sample

 

make a claim for hospitalisation

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Form Sample

myPrudential

make a claim for crisis cover

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Form Sample

 

make a claim for disability

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Form Sample

 

make a claim for lady prudence

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Form Sample

 

make a claim for dental benefit

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make a claim for prumyhealth prestige medical plan hospital

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make a claim for prumyhealth prestige medical plan outpatient

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apply for medical network pre-authorisation for medical expenses direct billing service

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apply for Non-network pre-authorisation for medical expenses direct billing service

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make a claim for smartappoint service

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Form Sample

 

request for certified true copy of medical receipts

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estimate my claimable amount

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Form Sample

 

Crisis Cover Claim Form Part II (Medical Certificate)

I want to make a crisis cover claim for…

Form

brain surgery

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intensive care benefit

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AIDs due to blood transfusion

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Alzheimer's disease

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aplastic anaemia

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bacterial meningitis

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severe rheumatoid arthritis

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stroke

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surgery to aorta

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terminal illness

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total and permanent disability

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benign brain tumour

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blindness

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elephantiasis

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encephalitis

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end stage lung disease

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fulminant viral hepatitis

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heart attack

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heart valve and structural surgery

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loss of independent existence

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loss of speech

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major burn

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major head trauma

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major organ trasplantation

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medullary cystic disease

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motor neurone disease

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multiple sclerosis

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muscular dystrophy

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occupationally acquired hiv

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paralysis

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parkinson’s disease

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poliomyelitis

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primary pulmonary arterial hypertension

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severance of limbs

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kidney failure

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cancer

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carcinoma-in-situ of breast or cervix uteri

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carcinoma-in-situ of testicles

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cardiomyopathy

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chronic liver disease

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coma

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coronary angioplasty

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coronary artery disease requiring surgery

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deafness

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For General Insurance

General Insurance Claim

I want to make a claim for…

Form

Digital channel

PRUchoice Card Protection Plus Insurance

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myPrudential

PRUchoice China Accidental Emergency Medical Insurance Claim

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PRUchoice Cruise Travel Insurance

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myPrudential

PRUchoice Golfers Insurance

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myPrudential

PRUchoice Motor Insurance

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myPrudential

PRUchoice Travel / Travel Overseas Study / Working Holiday Insurance

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myPrudential

PRUchoice Maid Insurance

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myPrudential

PRUchoice Home Insurance

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myPrudential

PRUchoice Personal Accident / Personal Accident Plus Insurance

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myPrudential

PRUchoice Hong Kong Study Care Insurance

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myPrudential

PRUchoice China Protection Insurance

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myPrudential

PRUChoice Relocation Care Insurance

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myPrudential

PRUchoice HealthCare Insurance

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myPrudential

PRUchoice MediExtra Insurance

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myPrudential

PRUchoice Medical Insurance

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myPrudential

Worry Free / Journey Safe Accident Insurance

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Sporty Safe Accident Insurance

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PRUChoice Furkid Care Insurance

Download  myPrudential

 

General Insurance Policy Service

I want to…

Form

make changes on General Insurance Policy

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amend payment details for General Insurance - PRUchoice Series Policy

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make changes on PRUchoice Medical Policy

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make changes on PRUchoice MediExtra Policy

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make changes on PRUchoice HealthCheck Policy

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make changes on PRUchoice HealthCare Policy

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