Form Library
For Life and Health Insurance
Update of Personal Information and Policy Details
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I want to… |
Form |
Digital channel |
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apply for change of existing premium allocation or switch of existing investment choice(s) |
myPrudential
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apply for change of investment details or cessation of premium holiday / resumption of payment |
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apply for change of contact details (mobile telephone number, correspondence address, email, etc.) |
myPrudential |
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apply for change of personal particulars (ID type / number, nationality, date of birth, name, etc.) |
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apply for change of electronic direct payout account |
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apply for change of Benefit Protector Option |
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apply for change of deletion / reduction of benefit, change medical benefit option, change signature or suppress autopay |
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apply for addition of Rider, revival or revision of policy contract |
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apply for commencement of premium holiday |
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apply for transfer of policy ownership |
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appoint or change of contingent owner for juvenile policy |
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appoint or change of policyowner for Voluntary Health Insurance Scheme (VHIS) plans |
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apply or change for SmartAppoint service |
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apply for death benefit settlement option |
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declare the loss of policy and apply for reissue |
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Opt-out Physical Copy of Statement, Advice and Receipt |
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Update of Policy Payment Details
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I want to… |
Form |
Digital channel |
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submit third party payment declaration of life insurance |
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notify Prudential for telegraphic transfer payment and local telegraphic transfer of policy premium |
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change payment mode and apply for direct debit authorization of bank account |
myPrudential |
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apply for RMB direct debit authorization |
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Life and Health Insurance Claim
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I want to… |
Form |
Digital channel |
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make a claim for life insurance death |
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make a claim for accident |
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make a claim for hospitalisation |
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make a claim for crisis cover |
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make a claim for disability |
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make a claim for lady prudence |
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make a claim for dental benefit |
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make a claim for prumyhealth prestige medical plan hospital |
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make a claim for prumyhealth prestige medical plan outpatient |
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apply for medical network pre-authorisation for medical expenses direct billing service |
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apply for Non-network pre-authorisation for medical expenses direct billing service |
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make a claim for smartappoint service |
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request for certified true copy of medical receipts |
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estimate my claimable amount |
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Crisis Cover Claim Form Part II (Medical Certificate)
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I want to make a crisis cover claim for… |
Form |
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brain surgery |
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intensive care benefit |
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AIDs due to blood transfusion |
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Alzheimer's disease |
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aplastic anaemia |
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bacterial meningitis |
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severe rheumatoid arthritis |
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stroke |
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surgery to aorta |
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terminal illness |
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total and permanent disability |
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benign brain tumour |
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blindness |
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elephantiasis |
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encephalitis |
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end stage lung disease |
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fulminant viral hepatitis |
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heart attack |
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heart valve and structural surgery |
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loss of independent existence |
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loss of speech |
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major burn |
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major head trauma |
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major organ trasplantation |
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medullary cystic disease |
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motor neurone disease |
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multiple sclerosis |
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muscular dystrophy |
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occupationally acquired hiv |
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paralysis |
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parkinson’s disease |
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poliomyelitis |
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primary pulmonary arterial hypertension |
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severance of limbs |
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kidney failure |
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cancer |
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carcinoma-in-situ of breast or cervix uteri |
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carcinoma-in-situ of testicles |
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cardiomyopathy |
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chronic liver disease |
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coma |
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coronary angioplasty |
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coronary artery disease requiring surgery |
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deafness |
For General Insurance
General Insurance Claim
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I want to make a claim for… |
Form |
Digital channel |
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PRUchoice Card Protection Plus Insurance |
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PRUchoice China Accidental Emergency Medical Insurance Claim |
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PRUchoice Cruise Travel Insurance |
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PRUchoice Golfers Insurance |
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PRUchoice Motor Insurance |
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PRUchoice Travel / Travel Overseas Study / Working Holiday Insurance |
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PRUchoice Maid Insurance |
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PRUchoice Home Insurance |
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PRUchoice Personal Accident / Personal Accident Plus Insurance |
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PRUchoice Hong Kong Study Care Insurance |
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PRUchoice China Protection Insurance |
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PRUChoice Relocation Care Insurance |
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PRUchoice HealthCare Insurance |
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PRUchoice MediExtra Insurance |
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PRUchoice Medical Insurance |
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Worry Free / Journey Safe Accident Insurance |
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Sporty Safe Accident Insurance |
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PRUChoice Furkid Care Insurance |
Download | myPrudential |
General Insurance Policy Service
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I want to… |
Form |
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make changes on General Insurance Policy |
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amend payment details for General Insurance - PRUchoice Series Policy |
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make changes on PRUchoice Medical Policy |
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make changes on PRUchoice MediExtra Policy |
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make changes on PRUchoice HealthCheck Policy |
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make changes on PRUchoice HealthCare Policy |