Network Doctor Booking Service
Our extensive medical network covers 21 private hospitals in Hong Kong, Mainland China and Macau, more than 500 network medical specialists and more than 30 diagnostic imaging centres.
As a Life Assured with an inforce medical policy, all you need to do is dial our medical network booking and pre-authorisation hotline at (852) 2281 1345, if you are in Mainland China, please contact us at 400 820 0125 or if you are in Macau, please contact us at 080 0406, and our team will assist you in booking an appointment with our network doctor, ensuring a comprehensive, convenient, and reassuring medical service experience.
You can also search our network doctors via "Network Doctor Search".
Frequently asked questions
Who is eligible for Network Dortor Booking Servive?
Network Doctor Booking Service applicable to all Life Assured with an inforce medical policy
How to use Network Doctor Booking Service?
For PRUmyhealth prestige medical plan, please contact (852) 2281 1180, if you are in Mainland China, please contact us at 400 820 0192 or if you are in Macau, please contact us at 080 0292.
For other medical plan, please contact (852) 2281 1345, if you are in Mainland China, please contact us at 400 820 0125 or if you are in Macau, please contact us at 080 0406.
We have dedicated personnel to assist customers in scheduling appointments with network doctors
What is the service time for Network Doctor Booking Service?
The service time of Network Doctor Booking Service are Monday to Friday from 9 am to 6pm, Saturday from 9 am to 2 pm. (Closed on Sunday and public holiday)